Frequently Asked Questions

The fastest and easiest way to apply is on our website by clicking the "Apply Now" link on each rental home listing. You can also download an property rental application. Or fill out our online house rental application. An application fee must be paid at the time of screening for each tenant over the age of 18.
Most applications take 24 to 48 hours for our professional screening company to verify employment, income, rental history, credit and to do a criminal background check.
We understand, here at Blue Key Property Management, that when you find a property you really like, you want to hold it. In order to hold the property for you, we require the following:

1. Submit an application
2. Pay the application fee
3. Pay the security deposit
4. Review and sign a contingent lease

The contingency lease is a binding contract that legally obligates you to the property unless your application is denied. You will have three (3) business days to provide all documentation and we have three (3) business days to let you know if you are approved or not.
Rent is considered late if not received by the 5th day of the month. Late fees will be detailed in your lease. If you are going to be late, please contact us immediately.
The fastest way to submit a rental property maintenance request is online. Please refer to our maintenance FAQ and videos before submitting a maintenance request.
You should immediately call our 24 hour emergency line at 360-952-3779 for property emergencies that include active water flooding or anything that you believe could be dangerous to your health that can't wait until the following business day.
Tenants are responsible for maintaining furnace filters, smoke detector batteries, light bulbs and the yard. Please refer to your individual lease agreement.
You can pay rent online for free through your tenant portal if you pay using an echeck. Credit and debit cards are accepted through your tenant portal, but a 3rd party outside of Blue Key will charge a service fee. You may also pay by check or certified funds at the office or through mail. Cash is not accepted.
No. Your security deposit cannot be used in place of rent.
No, you need prior approval. If you make modifications without prior approval, you will be held liable for the cost to change it back. Most of our home owners will only allow licensed, bonded and insured contractors to make repairs to their property. There are some exceptions, so please call with any of your questions.
Blue Key Property Management


Licensed in Washington State

Licensed in Oregon State

Equal Housing Opportunity Realtor Association Clark County Realtors

Vancouver Office

7017 NE Highway 99, Ste 216
Vancouver, WA 98665

Portland Office

8885 SW Canyon Road, Ste 115
Portland, OR 97225

Main Office Hours

Monday: 9:00am to 5:00pm
Tuesday: 9:00am to 5:00pm
Wednesday: 9:00am to 5:00pm
Thursday: 9:00am to 5:00pm
Friday: 9:00am to 5:00pm
Saturday: Closed
Sunday: Closed